Terms and Conditions - Gardening Services Osterley
Introduction
Welcome to our Gardening Services Osterley. These Terms and Conditions govern your use of our services and establish the legal agreements between you and our company. By hiring our services, you agree to comply with these terms.
Service Description
Our comprehensive gardening services in Osterley include, but are not limited to:
- Garden Maintenance: Regular upkeep of your garden, including trimming, pruning, and weeding.
- Planting: Installation of new plants, flowers, shrubs, and trees tailored to your garden's design.
- Lawn Care: Mowing, fertilizing, aerating, and ensuring a healthy, vibrant lawn.
- Landscape Design: Custom design services to enhance the aesthetic and functionality of your outdoor space.
- Seasonal Clean-up: Preparing your garden for various seasons, including leaf removal and winterization.
We are committed to providing high-quality services that meet the unique needs of each client in the Osterley area.
Payment Terms
All payments for our gardening services are due upon completion of the work unless a different arrangement has been made in advance. We accept various payment methods to facilitate convenience, including:
- Cash
- Credit Cards: Visa, MasterCard, American Express
- Bank Transfers: Details will be provided upon request.
Invoices will be issued promptly after service completion and must be settled within 14 days from the date of the invoice.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee equivalent to 50% of the service cost.
Liability
While we strive to perform our services to the highest standards, our company shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. We are responsible for direct damages caused by our negligence, limited to the total amount paid for the specific service.
Clients are advised to inform us of any existing issues in their garden prior to service commencement, to ensure prompt and effective handling.
Warranties
We offer a 90-day warranty on all our gardening services, covering workmanship and the health of plants installed. This warranty does not extend to damage caused by external factors such as weather conditions, pests, or improper maintenance after service completion.
Should you encounter any issues within the warranty period, please contact us immediately for assessment and resolution.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Osterley and the surrounding areas.
Dispute Resolution
In the event of a dispute, we encourage open communication to resolve the matter amicably. If a resolution cannot be reached, the dispute will be handled in accordance with the governing laws mentioned above.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients in writing and will take effect immediately upon notice.
Continued use of our services after such modifications constitutes acceptance of the new terms.
Termination
Either party may terminate the agreement at any time by providing written notice. Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
Client Responsibilities
Clients are responsible for ensuring that their garden is accessible for our team, and for the provision of necessary utilities, such as water supply, if required. Failure to provide access or utilities may result in additional charges or the rescheduling of services.
Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the provision of our services will be used solely for the purpose of service delivery and will not be shared with third parties without your consent.
Force Majeure
Our company shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen circumstances.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and our company regarding the use of our gardening services and supersede all prior agreements, representations, or understandings.